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What Dino Loan will never do
- Charge you a fee to use Dino Loan.
- Ask you to pay anything up front to get a loan.
- Ask you to pay with gift cards, prepaid debit cards, a wire transfer, a payment app or cryptocurrency.
- Ask for your online banking password, your PIN or a code sent to your phone.
- Promise that you are approved before a lender has reviewed your request.
- Call you to collect a debt.
- Call or text you to ask for money.
Signs of a scam
- Someone asks you to pay a fee before you can get a loan.
- Someone asks you to pay with gift cards, a wire transfer, a payment app or cryptocurrency.
- Someone asks for your online banking password, your PIN or a code sent to your phone.
- Someone calls about a debt you do not recognize and threatens you with arrest.
- An offer promises that you are approved before anyone has seen your application.
- Someone pressures you to act right now, or to keep the offer a secret.
Advance fee loan scams
In this scam, someone promises you a loan, then asks for a fee first. They may call it insurance, processing, a deposit or a guarantee. They often ask you to pay by wire, gift card, prepaid card or payment app, because that money is hard to get back.
Scammers may use the name of a real company, a copied license number or a fake approval letter to look real. Dino Loan and our lender partners never ask you to pay before you get a loan.
Warning signs of this scam:
- You are asked to pay before you get the loan.
- You are asked to buy a gift card or prepaid card and share its number.
- You are asked to wire money or send it through a payment app.
Fake debt collection calls
In this scam, someone calls pretending to be a lender, a collector or a law office. They try to collect a debt you do not owe, one you already paid, or one owed to someone else.
You have the right to ask a debt collector for written details about a debt, such as how much you owe and to whom.
Warning signs of this scam:
- They threaten you with arrest, jail, violence or taking your pay right away.
- They will not give you your loan agreement, the name of the lender or written details about the debt.
- They ask for an amount different from what you owe.
- They demand payment right now by gift card, wire or payment app.
People pretending to be Dino Loan
Scammers may copy our name, our logo, our dino or a lender's license number. Dino Loan only sends email from addresses that end in @dinoloan.com, and we never call or text you to ask for money. If you are not sure a message is from us, do not reply to it. Email us at support@dinoloan.com instead, or use the details on our Contact page.
Protect yourself
- Never pay in advance for the promise of a loan.
- Never give personal or bank details to someone you cannot verify. Look up the company's contact details yourself instead of using the ones in the message.
- Never send money to a company you do not remember borrowing from.
- Check a lender's license. In California, you can check it at dfpi.ca.gov.
- Check your credit reports for free at annualcreditreport.com.
If you think you were contacted by a scammer
- Stop and do not send money, gift cards or codes.
- Do not share personal or bank details.
- If you already shared bank details, call your bank right away.
- If someone may be using your identity, visit identitytheft.gov, and think about placing a fraud alert or a credit freeze with the credit bureaus.
- Contact Dino Loan or your lender using contact details you look up yourself.
How to report fraud
Email us at support@dinoloan.com.
Report it to the Federal Trade Commission at reportfraud.ftc.gov.
You can also file a complaint with the Consumer Financial Protection Bureau at consumerfinance.gov/complaint, or in California with the Department of Financial Protection and Innovation at dfpi.ca.gov.